Archive for September, 2011

So here we are. After more than 13 years and considerably more than 1,300 semi-weekly newsletters, it’s time to move on to alternate assignments and alternate communications modes. And if pressed to single out a trend that, more than anything else, has been the hallmark of change over the duration of this newsletter, we would have to say it’s "convergence." (Of course, the non-specific and ever-changing meaning of the term makes that a bit easier.)

Webtorials has released another excellent research and analysis piece; the report is titled "Unified Communications & Collaboration Potential: Goals, Obstacles & Savings." Based on research sponsored by Avaya with analysis provided by Steven Taylor, Joanie Wexler, and Leslie Barteaux, the report discusses the state of Unified Communications and Collaboration (UCC) in the enterprise and IT’s expectations with it — particularly in the increasingly mobile workforce. There is special focus on SIP and a section that calculates sample savings scenarios using UCC in various-sized organizations.

Today, we’ll wrap up our summer series on the evolutionary history behind unified communications and collaboration (UC&C) with a quick topical recap, some analysis of what brought each of the five elements into the UC&C portfolio, and a brief look at what we expect to be the most dynamic factors affecting UC&C in the coming year.

We’ll continue today with our brief historical review on factors that have contributed to the evolution of unified communications and collaboration, picking up where we left off last time when we discussed how carriers first chose to use Voice over IP in the PSTN — focusing on how the IP PBX came into being.

For all of our readers who have read this newsletter faithfully over the last decade, we hope you can enjoy the next few editions as a trip down memory lane. And for those who are telecom neophytes, we hope you will enjoy learning a bit about the evolutionary factors we’ll highlight.

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