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Archive for April, 2009

Following our recent coverage of video over IP and telepresence, we heard in a follow-up interview from Bob Romano, VP of Marketing at Radvision, about progress to make different video systems interoperable. Radvision is a leading provider of products and technologies for unified visual communications over IP and Romano is an industry veteran. Our discussions focused on Scalable Video Codec (SVC) technology and the ongoing role of the Multipoint Control Unit (MCU); the MCU is a device used to bridge videoconferencing connections.
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With some stand-alone VoIP services like Vonage stagnant and others like Verizon’s VoiceWing and AT&T’s CallVantage dead or dying, we decided to check in on a company called magicJack, an unusual VoIP provider. We were surprised with what we found out when we talked with Dan Borislow, the inventor of the technology and co-foundeder of the company. The biggest surprise? MagicJack has over 3 million customers and is adding 250,000 new customers a month, according to Borislow.
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AT&T last week announced that it has expanded its contact center portfolio with a new hosted service that features a shared platform using Genesys software. In another announcement, AT&T notified customers that it is discontinuing its CallVantage VoIP service in 2009.
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Last week, we covered a Skype announcement about its VoIP application for the iPhone, today we’ll follow-up with additional news and analysis about the company. In the news category, eBay last week announced it plans to separate Skype from the company. In the latter category, we’d like to share some great analysis about Skype’s business strategy and the implications for the unified communications market from Brian Riggs, Research Director, Enterprise Software and Communications at Current Analysis.
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Cisco last month announced a series of upgrades to its unified communications and telepresence portfolios. With the unified communications upgrades, Cisco has improved mobile access, video collaboration and extended interoperability across multiple applications and devices from Cisco, Microsoft, and Apple. With its second announcement, the company extends its solution to the mid-market business with Cisco TelePresence from any conference room environment, standards-based video conferencing session or Web-based video session.
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